Health Gorilla incident

2025-01-23 Carequality Query Response Disruption

Resolved on January 24, 2025, affecting P360 Responding Gateway.

resolved Jan 24, 2025, 07:15 PM UTC

Health Gorilla experienced an issue where responses to Carequality were being delayed or failing. Health Gorilla infra team identified the issue as an overburdened server, and made necessary changes to the configuration to alleviate the burden and prevent this from happening in the future. This issue was resolved as of 09:30amPST/12:30pmEST on 01/24/2025.

Started
Jan 24, 2025, 07:15 PM UTC
Resolved
Jan 24, 2025, 07:15 PM UTC
Duration
–
Detected by Pingoru
Jan 24, 2025, 07:15 PM UTC

Affected components

P360 Responding Gateway

Update timeline

  1. resolved Jan 24, 2025, 07:15 PM UTC

    Health Gorilla experienced an issue where responses to Carequality were being delayed or failing. Health Gorilla infra team identified the issue as an overburdened server, and made necessary changes to the configuration to alleviate the burden and prevent this from happening in the future. This issue was resolved as of 09:30amPST/12:30pmEST on 01/24/2025.

Your product runs on more than Health Gorilla

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →