Resolved after 3 hours 40 minutes, affecting Lab Connectivity (Quest), on April 24, 2025.
We have identified the cause of the slow order response times and we have resolved the issue. Resolution at 3:53pmPST.
Affected components
Update timeline
- investigating Apr 24, 2025, 08:46 PM UTC
As of 04/24/2025, Lab Network ordering isexperiencing longer response times when placing orders through the Health Gorilla Platform. As a result, we are aware of the issue and are in the process of identifying the solution to the longer than expected response times from our Lab Network vendor partners.
- investigating Apr 24, 2025, 09:17 PM UTC
We are continuing to investigate this issue.
- resolved Apr 25, 2025, 12:27 AM UTC
We have identified the cause of the slow order response times and we have resolved the issue. Resolution at 3:53pmPST.
Your product runs on more than Health Gorilla
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services