Health Gorilla incident

Medsender - Outbound Faxes

Resolved after 4 minutes, affecting Fax Gateway, on June 13, 2025.

monitoring Jun 13, 2025, 02:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 13, 2025, 02:53 PM UTC
Resolved
Jun 13, 2025, 02:58 PM UTC
Duration
4m
Detected by Pingoru
Jun 13, 2025, 02:53 PM UTC

Affected components

Fax Gateway

Update timeline

  1. investigating Jun 13, 2025, 02:53 PM UTC

    Medsender is currently experiencing issues with processing sent faxes. Their expectations are that this will be resolved sometime this morning.

  2. monitoring Jun 13, 2025, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 02:58 PM UTC

    This incident has been resolved.

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