Health Gorilla incident
API Server Performance Degradation 2025-07-31 through 2025-08/02
Resolved on August 1, 2025.
Beginning on Friday night, 07/31/2025, Health Gorilla's API server began experiencing degraded performance responding to certain API calls, including those to the Patient endpoint when using a $everything extension. Health Gorilla infrastructure team identified the issue and made service modifications in order to resolve the issue. The issue was resolved completely on the morning of 08/02/2025 and all API response times were back to normal. Health Gorilla infrastructure changes should prevent this from occurring in the future.
Update timeline
- resolved Aug 07, 2025, 08:33 PM UTC
Beginning on Friday night, 07/31/2025, Health Gorilla's API server began experiencing degraded performance responding to certain API calls, including those to the Patient endpoint when using a $everything extension. Health Gorilla infrastructure team identified the issue and made service modifications in order to resolve the issue. The issue was resolved completely on the morning of 08/02/2025 and all API response times were back to normal. Health Gorilla infrastructure changes should prevent this from occurring in the future.
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