Hatz AI experienced a minor incident on February 26, 2026 affecting App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- investigating Feb 26, 2026, 12:28 AM UTC
Status: Investigating We are seeing elevated errors for users logging in with enterprise SSO after an infrastructure upgrade. The team is currently investigating the issue. Affected components App (Degraded performance)
- identified Feb 26, 2026, 12:41 AM UTC
Status: Identified The team has identified the issue and releasing immediate mitigations. Affected components App (Degraded performance)
- monitoring Feb 26, 2026, 12:49 AM UTC
Status: Monitoring The mitigations have immediately reduced error rates. The team is monitoring the situation. Affected components App (Degraded performance)
- resolved Feb 26, 2026, 01:01 AM UTC
Status: Resolved This issue is resolved. Affected components App (Operational)