Hatz AI incident

Elevated Errors for SSO Users

Minor Resolved View vendor source →
Started
Feb 26, 2026, 01:01 AM UTC
Resolved
Feb 26, 2026, 01:01 AM UTC
Duration
—
Detected by Pingoru
Feb 26, 2026, 01:01 AM UTC

Affected components

App

Update timeline

  1. investigating Feb 26, 2026, 12:28 AM UTC

    Status: Investigating We are seeing elevated errors for users logging in with enterprise SSO after an infrastructure upgrade. The team is currently investigating the issue. Affected components App (Degraded performance)

  2. identified Feb 26, 2026, 12:41 AM UTC

    Status: Identified The team has identified the issue and releasing immediate mitigations. Affected components App (Degraded performance)

  3. monitoring Feb 26, 2026, 12:49 AM UTC

    Status: Monitoring The mitigations have immediately reduced error rates. The team is monitoring the situation. Affected components App (Degraded performance)

  4. resolved Feb 26, 2026, 01:01 AM UTC

    Status: Resolved This issue is resolved. Affected components App (Operational)

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