Hatz AI incident

Elevated Errors for SSO Users

Resolved after 32 minutes, affecting App, on February 26, 2026.

monitoring Feb 26, 2026, 12:49 AM UTC

The mitigations have immediately reduced error rates. The team is monitoring the situation.

Started
Feb 26, 2026, 12:28 AM UTC
Resolved
Feb 26, 2026, 01:01 AM UTC
Duration
32m
Detected by Pingoru
Feb 26, 2026, 12:28 AM UTC

Affected components

App

Update timeline

  1. investigating Feb 26, 2026, 12:28 AM UTC

    We are seeing elevated errors for users logging in with enterprise SSO after an infrastructure upgrade. The team is currently investigating the issue.

  2. identified Feb 26, 2026, 12:41 AM UTC

    The team has identified the issue and releasing immediate mitigations.

  3. monitoring Feb 26, 2026, 12:49 AM UTC

    The mitigations have immediately reduced error rates. The team is monitoring the situation.

  4. resolved Feb 26, 2026, 01:01 AM UTC

    This issue is resolved.

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