Hatz AI Outage History

Hatz AI is up right now

Hatz AI had 13 outages in the last 2 years totaling 18h 29m of downtime — averaging 0.5 incidents per month.

There were 13 Hatz AI outages since July 24, 2025 totaling 18h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hatz.ai

Minor May 29, 2026

Elevated Chat Errors

Detected by Pingoru
May 29, 2026, 09:02 PM UTC
Resolved
May 29, 2026, 09:02 PM UTC
Duration
—
Affected: App
Timeline · 4 updates
  1. investigating May 29, 2026, 06:54 PM UTC

    Status: Investigating We are investigating an issue that may cause some users to see failed or interrupted chat responses. Our team has identified the affected service path and is working on a fix. We will provide an update as soon as we have more information. Affected components App (Degraded performance)

  2. identified May 29, 2026, 07:03 PM UTC

    Status: Identified We have identified the issue and expect to have a mitigation deployed soon. Affected components App (Degraded performance)

  3. identified May 29, 2026, 08:28 PM UTC

    Status: Identified We are continuing to work on resolving the issue - we hope to have this resolved soon. Affected components App (Degraded performance)

  4. resolved May 29, 2026, 09:02 PM UTC

    Status: Resolved The issue has now been resolved. Affected components App (Operational)

Read the full incident report →

Minor May 1, 2026

Elevated errors in code sandboxes

Detected by Pingoru
May 01, 2026, 07:09 PM UTC
Resolved
May 01, 2026, 07:09 PM UTC
Duration
—
Timeline · 4 updates
  1. investigating May 01, 2026, 05:28 PM UTC

    Status: Investigating We are seeing an increase in errors related to code execution and code sandboxes. Team is currently investigating the issue.

  2. identified May 01, 2026, 06:00 PM UTC

    Status: Identified An issue was confirmed with our upstream provider for code sandboxes. We are in communication with the team and are working on a fix.

  3. monitoring May 01, 2026, 06:34 PM UTC

    Status: Monitoring Our upstream provider has provided a mitigation. We are seeing recovery and a reduction in error rates. We are monitoring the situation.

  4. resolved May 01, 2026, 07:09 PM UTC

    Status: Resolved This issue is resolved.

Read the full incident report →

Minor April 15, 2026

Elevated Platform Errors

Detected by Pingoru
Apr 15, 2026, 02:07 PM UTC
Resolved
Apr 15, 2026, 02:07 PM UTC
Duration
—
Affected: App
Timeline · 3 updates
  1. investigating Apr 15, 2026, 01:43 PM UTC

    Status: Investigating Users are reporting elevated errors with Hatz. The team is currently investigating. Affected components App (Degraded performance)

  2. monitoring Apr 15, 2026, 01:46 PM UTC

    Status: Monitoring The team has applied a mitigation that resulted in an immediate decrease in error rates. The team is monitoring the fix. Affected components App (Degraded performance)

  3. resolved Apr 15, 2026, 02:07 PM UTC

    Status: Resolved This issue has been resolved. Affected components App (Operational)

Read the full incident report →

Minor February 26, 2026

Elevated Errors for SSO Users

Detected by Pingoru
Feb 26, 2026, 01:01 AM UTC
Resolved
Feb 26, 2026, 01:01 AM UTC
Duration
—
Affected: App
Timeline · 4 updates
  1. investigating Feb 26, 2026, 12:28 AM UTC

    Status: Investigating We are seeing elevated errors for users logging in with enterprise SSO after an infrastructure upgrade. The team is currently investigating the issue. Affected components App (Degraded performance)

  2. identified Feb 26, 2026, 12:41 AM UTC

    Status: Identified The team has identified the issue and releasing immediate mitigations. Affected components App (Degraded performance)

  3. monitoring Feb 26, 2026, 12:49 AM UTC

    Status: Monitoring The mitigations have immediately reduced error rates. The team is monitoring the situation. Affected components App (Degraded performance)

  4. resolved Feb 26, 2026, 01:01 AM UTC

    Status: Resolved This issue is resolved. Affected components App (Operational)

Read the full incident report →

Minor February 12, 2026

Degraded File Uploads and Response Times

Detected by Pingoru
Feb 12, 2026, 07:30 PM UTC
Resolved
Feb 12, 2026, 07:30 PM UTC
Duration
—
Affected: App
Timeline · 3 updates
  1. investigating Feb 12, 2026, 02:55 PM UTC

    Status: Investigating An upstream outage is causing degraded performance with file upload and slower than normal response times. The team is investigating the issue. Affected components App (Degraded performance)

  2. monitoring Feb 12, 2026, 03:15 PM UTC

    Status: Monitoring The team has identified a mitigation and released a fix. We are seeing error rates reducing and request times are improving. The team is monitoring the situation. Affected components App (Degraded performance)

  3. resolved Feb 12, 2026, 07:30 PM UTC

    Status: Resolved This degradation has been resolved. Affected components App (Operational)

Read the full incident report →