Hatz AI Outage History

There were 4 Hatz AI outages since February 12, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor May 1, 2026

Elevated errors in code sandboxes

Timeline · 4 updates

investigating May 01, 2026, 05:28 PM UTC

Status: Investigating We are seeing an increase in errors related to code execution and code sandboxes. Team is currently investigating the issue.
identified May 01, 2026, 06:00 PM UTC

Status: Identified An issue was confirmed with our upstream provider for code sandboxes. We are in communication with the team and are working on a fix.
monitoring May 01, 2026, 06:34 PM UTC

Status: Monitoring Our upstream provider has provided a mitigation. We are seeing recovery and a reduction in error rates. We are monitoring the situation.
resolved May 01, 2026, 07:09 PM UTC

Status: Resolved This issue is resolved.

Minor April 15, 2026

Affected: App

Timeline · 3 updates

investigating Apr 15, 2026, 01:43 PM UTC

Status: Investigating Users are reporting elevated errors with Hatz. The team is currently investigating. Affected components App (Degraded performance)
monitoring Apr 15, 2026, 01:46 PM UTC

Status: Monitoring The team has applied a mitigation that resulted in an immediate decrease in error rates. The team is monitoring the fix. Affected components App (Degraded performance)
resolved Apr 15, 2026, 02:07 PM UTC

Status: Resolved This issue has been resolved. Affected components App (Operational)

Minor February 26, 2026

Affected: App

Timeline · 4 updates

investigating Feb 26, 2026, 12:28 AM UTC

Status: Investigating We are seeing elevated errors for users logging in with enterprise SSO after an infrastructure upgrade. The team is currently investigating the issue. Affected components App (Degraded performance)
identified Feb 26, 2026, 12:41 AM UTC

Status: Identified The team has identified the issue and releasing immediate mitigations. Affected components App (Degraded performance)
monitoring Feb 26, 2026, 12:49 AM UTC

Status: Monitoring The mitigations have immediately reduced error rates. The team is monitoring the situation. Affected components App (Degraded performance)
resolved Feb 26, 2026, 01:01 AM UTC

Status: Resolved This issue is resolved. Affected components App (Operational)

Minor February 12, 2026

Affected: App

Timeline · 3 updates

investigating Feb 12, 2026, 02:55 PM UTC

Status: Investigating An upstream outage is causing degraded performance with file upload and slower than normal response times. The team is investigating the issue. Affected components App (Degraded performance)
monitoring Feb 12, 2026, 03:15 PM UTC

Status: Monitoring The team has identified a mitigation and released a fix. We are seeing error rates reducing and request times are improving. The team is monitoring the situation. Affected components App (Degraded performance)
resolved Feb 12, 2026, 07:30 PM UTC

Status: Resolved This degradation has been resolved. Affected components App (Operational)

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