Hatz AI incident

Increased application timeouts

Resolved after 45 minutes, affecting App, on October 22, 2026.

monitoring Oct 22, 2026, 07:06 PM UTC

We have applied a mitigation which has fixed the root issue. We are monitoring.

Started
Oct 22, 2026, 06:37 PM UTC
Resolved
Oct 22, 2026, 07:22 PM UTC
Duration
45m
Detected by Pingoru
Oct 22, 2026, 06:37 PM UTC

Affected components

App

Update timeline

  1. investigating Oct 22, 2026, 06:37 PM UTC

    We are investigating elevated timeouts on the application.

  2. investigating Oct 22, 2026, 07:00 PM UTC

    We have identified an upstream provider issue which could be contributing to the outage. We're continuing to investigate the root cause and will have an update soon.

  3. monitoring Oct 22, 2026, 07:06 PM UTC

    We have applied a mitigation which has fixed the root issue. We are monitoring.

  4. resolved Oct 22, 2026, 07:22 PM UTC

    The fix has been applied and all systems are back and look healthy.

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