Hatz AI incident

Elevated Platform Errors

Resolved after 24 minutes, affecting App, on April 15, 2026.

monitoring Apr 15, 2026, 01:46 PM UTC

The team has applied a mitigation that resulted in an immediate decrease in error rates. The team is monitoring the fix.

Started
Apr 15, 2026, 01:43 PM UTC
Resolved
Apr 15, 2026, 02:07 PM UTC
Duration
24m
Detected by Pingoru
Apr 15, 2026, 01:43 PM UTC

Affected components

App

Update timeline

  1. investigating Apr 15, 2026, 01:43 PM UTC

    Users are reporting elevated errors with Hatz. The team is currently investigating.

  2. monitoring Apr 15, 2026, 01:46 PM UTC

    The team has applied a mitigation that resulted in an immediate decrease in error rates. The team is monitoring the fix.

  3. resolved Apr 15, 2026, 02:07 PM UTC

    This issue has been resolved.

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