Hatz AI incident

Elevated Chat Errors

Resolved after 2 hours 8 minutes, affecting App, on May 29, 2026.

identified May 29, 2026, 08:28 PM UTC

We are continuing to work on resolving the issue - we hope to have this resolved soon.

Started
May 29, 2026, 06:54 PM UTC
Resolved
May 29, 2026, 09:02 PM UTC
Duration
2h 8m
Detected by Pingoru
May 29, 2026, 06:54 PM UTC

Affected components

App

Update timeline

  1. investigating May 29, 2026, 06:54 PM UTC

    We are investigating an issue that may cause some users to see failed or interrupted chat responses. Our team has identified the affected service path and is working on a fix. We will provide an update as soon as we have more information.

  2. identified May 29, 2026, 07:03 PM UTC

    We have identified the issue and expect to have a mitigation deployed soon.

  3. identified May 29, 2026, 08:28 PM UTC

    We are continuing to work on resolving the issue - we hope to have this resolved soon.

  4. resolved May 29, 2026, 09:02 PM UTC

    The issue has now been resolved.

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