HappyRobot incident

Degraded performance

Minor Resolved View vendor source →

HappyRobot experienced a minor incident on September 16, 2026 affecting Voice and Text, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 06:32 AM UTC
Resolved
Sep 16, 2026, 09:44 AM UTC
Duration
3h 11m
Detected by Pingoru
Sep 16, 2026, 06:32 AM UTC

Affected components

VoiceText

Update timeline

  1. investigating Sep 16, 2026, 06:32 AM UTC

    Status: Investigating Degraded performance Affected components Voice (Degraded performance) Text (Degraded performance)

  2. monitoring Sep 16, 2026, 07:00 AM UTC

    Status: Monitoring The platform has been restored, and our team is actively monitoring system performance. Affected components Voice (Operational) Text (Operational)

  3. resolved Sep 16, 2026, 09:44 AM UTC

    Status: Resolved The platform has been restored Affected components Voice (Operational) Text (Operational)