HappyRobot incident

SMS Delivery Degradation in Spain (Third-Party Provider)

Minor Resolved View vendor source →

HappyRobot experienced a minor incident on September 28, 2026 affecting Text, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 10:26 AM UTC
Resolved
Sep 28, 2026, 02:12 PM UTC
Duration
3h 45m
Detected by Pingoru
Sep 28, 2026, 10:26 AM UTC

Affected components

Text

Update timeline

  1. investigating Sep 28, 2026, 10:26 AM UTC

    Status: Investigating SMS delivery to Spanish phone numbers is currently degraded due to an incident with our provider, Twilio. Services outside Spain are unaffected. We are closely monitoring the situation and doing everything within our power to minimize the impact until the vendor resolves the issue. https://status.twilio.com/incidents/8q9tvww8z9c4 Affected components Text (Degraded performance)

  2. resolved Sep 28, 2026, 02:12 PM UTC

    Status: Resolved The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally. Affected components Text (Operational)