HappyCo incident

Community Broadcast messages not sending.

Major Vendor's status page →

Resolved after 6 hours 44 minutes, affecting Management Portal and Report Access, on November 13, 2025.

identified Nov 14, 2025, 02:13 AM UTC

We're still working on implement a fix for this.

Started
Nov 13, 2025, 08:12 PM UTC
Resolved
Nov 14, 2025, 02:56 AM UTC
Duration
6h 44m
Detected by Pingoru
Nov 13, 2025, 08:12 PM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Nov 13, 2025, 08:12 PM UTC

    We are investigating an issue that may prevent Community Broadcast messages from being delivered.

  2. identified Nov 13, 2025, 10:08 PM UTC

    We've identified the issue and working to implement a fix.

  3. identified Nov 14, 2025, 12:02 AM UTC

    Our team is still implementing the fix and progressing toward full restoration.

  4. identified Nov 14, 2025, 02:13 AM UTC

    We're still working on implement a fix for this.

  5. resolved Nov 14, 2025, 02:56 AM UTC

    This incident has been resolved.

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