HappyCo incident

Intermittent issues loading inspections and tasks on the HappyCo mobile app

Resolved after 2 hours 7 minutes, affecting Mobile Sync, on June 5, 2025.

monitoring Jun 05, 2025, 10:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 05, 2025, 09:07 PM UTC
Resolved
Jun 05, 2025, 11:15 PM UTC
Duration
2h 7m
Detected by Pingoru
Jun 05, 2025, 09:07 PM UTC

Affected components

Mobile Sync

Update timeline

  1. investigating Jun 05, 2025, 09:07 PM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2025, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2025, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2025, 11:15 PM UTC

    This incident has been resolved.

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