Resolved after 5 hours 29 minutes, affecting Management Portal and Report Access and Mobile Sync, on August 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Management Portal and Report AccessMobile Sync
Update timeline
- investigating Aug 04, 2025, 05:31 PM UTC
Task assignment notifications might be delayed. We are currently investigating this issue.
- investigating Aug 04, 2025, 07:01 PM UTC
We’re seeing reduced performance for Tasks assignments right now. Engineering has improved performance and is now investigating the root cause.
- investigating Aug 04, 2025, 07:42 PM UTC
The problem has been identified. We’re remediating and are monitoring.
- monitoring Aug 04, 2025, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2025, 11:01 PM UTC
This incident has been resolved.
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