Hang incident

Twilio SMS Provider Issues (AT&T Specific)

Resolved after 6 hours 22 minutes, affecting SMS, on May 1, 2025.

identified May 01, 2025, 06:59 PM UTC

We are continuing to work on a fix for this issue.

Started
May 01, 2025, 06:59 PM UTC
Resolved
May 02, 2025, 01:22 AM UTC
Duration
6h 22m
Detected by Pingoru
May 01, 2025, 06:59 PM UTC

Affected components

SMS

Update timeline

  1. identified May 01, 2025, 06:59 PM UTC

    Twilio, our SMS provider, is experiencing delays sending messages. We are monitoring the situation and will report when it is fully functional. Message from Twilio: investigating - We are experiencing SMS delivery delays when sending messages to AT&T Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. https://status.twilio.com/

  2. identified May 01, 2025, 06:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 02, 2025, 01:22 AM UTC

    This incident has been resolved.

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