Halcyon incident

Elevated error rates from api.halcyon.ai

Resolved after 1 hour 14 minutes, affecting REST API and Management Console, on September 16, 2024.

monitoring Sep 16, 2024, 05:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 16, 2024, 04:30 PM UTC
Resolved
Sep 16, 2024, 05:45 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 16, 2024, 04:30 PM UTC

Affected components

REST APIManagement Console

Update timeline

  1. investigating Sep 16, 2024, 05:16 PM UTC

    We are investigated intermittent elevated error rates when communicating with the Halcyon API.

  2. monitoring Sep 16, 2024, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2024, 05:45 PM UTC

    This incident has been resolved.

Your product runs on more than Halcyon

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →