HackerOne incident

Degraded H1 platform performance

Resolved after 16 hours 25 minutes, affecting HackerOne Application, on July 21, 2026.

resolved Jul 22, 2026, 07:21 AM UTC

Earlier, some users may have experienced slower-than-normal performance on hackerone.com. Service was restored and has been operating normally since. We've identified the cause and are implementing improvements to prevent recurrence.

Started
Jul 21, 2026, 02:55 PM UTC
Resolved
Jul 22, 2026, 07:21 AM UTC
Duration
16h 25m
Detected by Pingoru
Jul 21, 2026, 02:55 PM UTC

Affected components

HackerOne Application

Update timeline

  1. investigating Jul 21, 2026, 02:55 PM UTC

    We are currently investigating the slowness in platform response.

  2. monitoring Jul 21, 2026, 04:00 PM UTC

    The platform is stable, and the response latency is being monitored.

  3. monitoring Jul 21, 2026, 04:00 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 22, 2026, 07:21 AM UTC

    Earlier, some users may have experienced slower-than-normal performance on hackerone.com. Service was restored and has been operating normally since. We've identified the cause and are implementing improvements to prevent recurrence.

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