HackerOne Outage History
HackerOne is up right nowPingoru has recorded 51 incidents for HackerOne: 17 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 3 of 720 (0%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 3 | 124 of 720 (17%) |
| July 2026 | 3 | 27 of 744 (4%) |
| August 2026 | 2 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 2 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 130 (0%) |
Incidents, newest first
Major October 30, 2026 Hai chat outage 1h 13m HackerOne Application, HackerOne API
Started Oct 30, 2026, 02:30 PM UTC· resolved Oct 30, 2026, 03:43 PM UTC
- resolved Oct 30, 2026, 03:59 PM UTC
All calls to Hai chat were failing between 14:30 and 15:43 UTC today, October 30th. The issue has been mitigated and Hai service has been restored.
Notice October 16, 2026 Slow response times and report sidebar outage 2h 20m
Started Oct 16, 2026, 03:40 PM UTC· resolved Oct 16, 2026, 06:00 PM UTC
- resolved Oct 16, 2026, 03:30 PM UTC
At 15:40 UTC on Friday October 16th a deployment introduced changes that greatly degraded response times for the HackerOne application and caused the report sidebar to not render. The change was reverted at 18:00 UTC and response times recovered over the following two hours for all users.
Major September 15, 2026 HackerOne Platform degradation: asset updates not propagating 2h 59m HackerOne Application, HackerOne API
Started Sep 15, 2026, 07:54 PM UTC· resolved Sep 15, 2026, 10:53 PM UTC
- investigating Sep 15, 2026, 07:54 PM UTC
HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.
- identified Sep 15, 2026, 09:19 PM UTC
HackerOne has identified the root cause preventing asset updates not propagating to search indexes and are actively working to restore product functionality.
- monitoring Sep 15, 2026, 09:38 PM UTC
We have refreshed search indices and asset updates should apply normally now. We are continuing to monitor the situation.
- monitoring Sep 15, 2026, 10:53 PM UTC
Asset updates propagate to the search indexes normally, and the HackerOne Application and the HackerOne API reflect them as expected. We monitored the platform after the index refresh and saw no return of the problem. Incident has been resolved.
- resolved Sep 15, 2026, 10:53 PM UTC
This incident has been resolved.
Major August 14, 2026 Degraded H1 performance 14m HackerOne Application, HackerOne API
Started Aug 14, 2026, 06:45 AM UTC· resolved Aug 14, 2026, 07:00 AM UTC
- investigating Aug 14, 2026, 06:45 AM UTC
We are currently investigating this issue.
- monitoring Aug 14, 2026, 06:52 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 14, 2026, 06:54 AM UTC
We have identified and mitigated the issue, and are continuing to monitor the performance.
- resolved Aug 14, 2026, 07:00 AM UTC
This incident has been resolved.
Notice August 7, 2026 Degraded H1 platform performance 2h 13m HackerOne Application, HackerOne API
Started Aug 07, 2026, 02:51 PM UTC· resolved Aug 07, 2026, 05:05 PM UTC
- investigating Aug 07, 2026, 02:51 PM UTC
The HackerOne Platform experienced a brief partial outage and has since recovered. However, we are still observing degraded performance across the HackerOne application. Our team is actively investigating the issue.
- monitoring Aug 07, 2026, 03:30 PM UTC
HackerOne Platform performance has returned to normal. We are continuing to monitor the platform to ensure stability.
- resolved Aug 07, 2026, 05:05 PM UTC
This incident has been resolved.
Major July 24, 2026 HackerOne platform down –
Started Jul 24, 2026, 10:56 AM UTC· resolved Jul 24, 2026, 10:56 AM UTC
- resolved Jul 24, 2026, 10:56 AM UTC
Users unable to load pages or receive errors across the platform. All major endpoints were affected the GraphQL API, reports, and team pages. Root Cause: AWS experienced a connectivity disruption impacting multiple services in us-west-2, including EC2, Internet Connectivity.
Minor July 21, 2026 Degraded H1 platform performance 16h 25m HackerOne Application
Started Jul 21, 2026, 02:55 PM UTC· resolved Jul 22, 2026, 07:21 AM UTC
- investigating Jul 21, 2026, 02:55 PM UTC
We are currently investigating the slowness in platform response.
- monitoring Jul 21, 2026, 04:00 PM UTC
The platform is stable, and the response latency is being monitored.
- monitoring Jul 21, 2026, 04:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 22, 2026, 07:21 AM UTC
Earlier, some users may have experienced slower-than-normal performance on hackerone.com. Service was restored and has been operating normally since. We've identified the cause and are implementing improvements to prevent recurrence.
Minor July 13, 2026 H1 Platform degraded performance 9h 2m
Started Jul 13, 2026, 07:04 PM UTC· resolved Jul 14, 2026, 04:07 AM UTC
- investigating Jul 13, 2026, 07:04 PM UTC
We are experiencing degraded performance on the H1 Platform. We are actively investiaging and will have an update shortly.
- monitoring Jul 13, 2026, 07:38 PM UTC
H1 Platform performance has returned to normal. We are continuing to monitor the situation.
- monitoring Jul 13, 2026, 11:34 PM UTC
We have idenfied the problem and are monitoring the situation while we work on resolution.
- resolved Jul 14, 2026, 04:07 AM UTC
The incident has been resolved.
Minor June 30, 2026 Degraded H1 platform performance 8h 43m HackerOne Application, HackerOne API
Started Jun 30, 2026, 04:36 PM UTC· resolved Jul 01, 2026, 01:20 AM UTC
- investigating Jun 30, 2026, 04:36 PM UTC
Users may experience degraded performance across the H1 platform. We are actively investigating the root cause.
- investigating Jun 30, 2026, 06:09 PM UTC
We are seeing significant improvement in platform performance. We continue to work toward full resolution.
- monitoring Jun 30, 2026, 07:41 PM UTC
H1 platform performance has returned to normal. We will continue to monitor the situation closely.
- monitoring Jun 30, 2026, 11:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 01:20 AM UTC
This incident has been resolved.
Minor June 5, 2026 Data in dashboards and graphs not being updated 4d 17h
Started Jun 05, 2026, 08:21 PM UTC· resolved Jun 10, 2026, 01:21 PM UTC
- investigating Jun 05, 2026, 08:21 PM UTC
A data synchronization issue starting around 0600 UTC June 5th is preventing new data from being available to users.
- identified Jun 09, 2026, 01:00 PM UTC
A data synchronization issue is affecting graph and dashboard data and there may be gaps between tarting June 6, 2026 and the present. The data is being backfilled and will be fully available soon.
- resolved Jun 10, 2026, 01:21 PM UTC
Historical data synchronization has completed and all dashboards and graphs reflect current data.
Major June 3, 2026 Errors when escalating reports through Integrations 3h 43m
Started Jun 03, 2026, 03:35 PM UTC· resolved Jun 03, 2026, 07:19 PM UTC
- investigating Jun 03, 2026, 03:35 PM UTC
Attempts to escalate reports through HackerOne Integrations are currently failing with 500 errors.
- monitoring Jun 03, 2026, 04:31 PM UTC
Escalations using HackerOne Integrations appear to be functioning normally now. The team is continuing to monitor the situation.
- resolved Jun 03, 2026, 07:19 PM UTC
HackerOne Integrations have been operating without issue for several hours, so this incident is marked Resolved.
Minor May 22, 2026 Degraded performance of H1 platform 3h 10m
Started May 22, 2026, 01:41 AM UTC· resolved May 22, 2026, 04:51 AM UTC
- investigating May 22, 2026, 01:41 AM UTC
Users may experience degraded performance and slow response times on the HackerOne platform. Our team is actively investigating.
- monitoring May 22, 2026, 02:38 AM UTC
We identified the issue, the HackerOne paltform is back to normal performance.
- resolved May 22, 2026, 04:51 AM UTC
HackerOne platform performance remains stable, and this incident has been resolved.
Minor April 22, 2026 Platform experiencing slowness 2h 29m HackerOne Application
Started Apr 22, 2026, 12:30 PM UTC· resolved Apr 22, 2026, 03:00 PM UTC
- investigating Apr 22, 2026, 12:30 PM UTC
We are currently investigating this issue.
- investigating Apr 22, 2026, 01:10 PM UTC
We have identified the issue and are currently working on a solution.
- monitoring Apr 22, 2026, 01:19 PM UTC
The issue has been resolved and the platform's stability is restored. We are actively monitoring the platform.
- monitoring Apr 22, 2026, 01:30 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 03:00 PM UTC
This incident has been resolved.
Major March 25, 2026 Degraded search functionality 1h 13m HackerOne Application
Started Mar 25, 2026, 01:08 PM UTC· resolved Mar 25, 2026, 02:22 PM UTC
- investigating Mar 25, 2026, 01:08 PM UTC
We are currently investigating the issue with search capability on hackerone.com
- monitoring Mar 25, 2026, 01:47 PM UTC
The search functionality is healthy again and we are monitoring the systems.
- resolved Mar 25, 2026, 02:22 PM UTC
The incident has been resolved.
Minor January 2, 2026 Users are unable to perform platform login 52m HackerOne Application
Started Jan 02, 2026, 09:37 AM UTC· resolved Jan 02, 2026, 10:29 AM UTC
- identified Jan 02, 2026, 09:37 AM UTC
We have identified a potential issue with some users being unable to log in to the platform. Our engineering team has been alerted and is actively investigating to resolve the issue. We will update as soon as we have more information.
- resolved Jan 02, 2026, 10:29 AM UTC
We have identified the problem and applied a fix. Platform login should function normally at this time. Thank you for your patience during this time.
Notice December 5, 2025 Cloudflare outage causing errors on www.hackerone.com –
Started Dec 05, 2025, 08:00 AM UTC· resolved Dec 05, 2025, 08:00 AM UTC
- resolved Dec 05, 2025, 08:00 AM UTC
We experienced elevated errors on the marketing site and login paths due to a Cloudflare service outage. Our application infrastructure stayed healthy, but requests through Cloudflare failed during their incident. No action was required on our systems. The issue resolved once Cloudflare restored normal operations.
Major November 18, 2025 Users are unable to perform platform login 7h 37m HackerOne Application
Started Nov 18, 2025, 02:20 PM UTC· resolved Nov 18, 2025, 09:57 PM UTC
- identified Nov 18, 2025, 02:20 PM UTC
Cloudflare is experiencing an outage that is causing the Cloudflare challenge to fail. Because of this users are currently unable to sign in to hackerone.com. Existing sessions can still be used and all other platform functionality that does not rely on the Cloudflare challenge continues to operate normally.
- monitoring Nov 18, 2025, 02:36 PM UTC
A temporary fix has been implemented. Users are able to log in again.
- resolved Nov 18, 2025, 09:57 PM UTC
This incident has been resolved.
Minor October 9, 2025 Hai tool use disruption –
Started Oct 09, 2025, 02:00 PM UTC· resolved Oct 09, 2025, 02:00 PM UTC
- resolved Oct 09, 2025, 02:00 PM UTC
We've experienced some issues with Hai tool invocations. The issue has been mitigated.
Minor September 19, 2025 Analytics data freshness delay 7d 9h HackerOne Integrations
Started Sep 19, 2025, 03:00 AM UTC· resolved Sep 26, 2025, 12:30 PM UTC
- investigating Sep 19, 2025, 03:00 AM UTC
We are currently experiencing issues with HackerOne analytics data.
- monitoring Sep 24, 2025, 03:33 PM UTC
Backfill is in progress and freshness will improve as it completes; we’ll update once fully current.
- monitoring Sep 25, 2025, 09:29 AM UTC
All data from the start of the incident through today has been fully restored. Latency still affected - expected to return to normal levels later today.
- resolved Sep 26, 2025, 12:30 PM UTC
This incident has been resolved.
Critical September 18, 2025 Degraded Platform 4d 2h
Started Sep 18, 2025, 12:28 PM UTC· resolved Sep 22, 2025, 03:22 PM UTC
- investigating Sep 18, 2025, 12:28 PM UTC
Degraded performance - Platform
- investigating Sep 18, 2025, 02:16 PM UTC
Platform stable; investigation ongoing
- monitoring Sep 20, 2025, 02:24 AM UTC
We're continuing to monitor our platform.
- resolved Sep 22, 2025, 03:22 PM UTC
This incident has been resolved.
Critical September 17, 2025 API Down 1h 20m
Started Sep 17, 2025, 10:05 AM UTC· resolved Sep 17, 2025, 11:25 AM UTC
- investigating Sep 17, 2025, 10:05 AM UTC
API not working post release
- resolved Sep 17, 2025, 11:25 AM UTC
Rolled back last release
Critical September 8, 2025 HackerOne experiencing a service downtime –
Started Sep 08, 2025, 11:11 AM UTC· resolved Sep 08, 2025, 11:11 AM UTC
- resolved Sep 08, 2025, 11:11 AM UTC
HackerOne Application and API services are down.
Critical September 5, 2025 Increased error rate on HackerOne application 25m
Started Sep 05, 2025, 05:06 PM UTC· resolved Sep 05, 2025, 05:32 PM UTC
- investigating Sep 05, 2025, 05:06 PM UTC
We are aware of this issue and investigating.
- monitoring Sep 05, 2025, 05:23 PM UTC
We're seeing the system recover and we are monitoring.
- resolved Sep 05, 2025, 05:32 PM UTC
A mitigation has been put in place and we are continuing to monitor.
Major August 28, 2025 Impaired functionality in background job processing 34m
Started Aug 28, 2025, 04:47 PM UTC· resolved Aug 28, 2025, 05:21 PM UTC
- investigating Aug 28, 2025, 04:47 PM UTC
We are currently investigating a problem involved in our background job processing.
- monitoring Aug 28, 2025, 05:04 PM UTC
We've identified the cause and applied a fix and we are monitoring.
- resolved Aug 28, 2025, 05:21 PM UTC
Job processing has normalized. We are resolving and we will continue to monitor today.
Minor July 29, 2025 2FA Enforcement Temporarily Paused 25m HackerOne Application
Started Jul 29, 2025, 03:44 PM UTC· resolved Jul 29, 2025, 04:09 PM UTC
- identified Jul 29, 2025, 03:44 PM UTC
We’re currently investigating an issue with 2FA enforcement and have temporarily paused the rollout. Users with SSO enabled can try clearing their browser cookies and refreshing the page to resolve related login issues. We apologize for the inconvenience and will provide an update once the rollout resumes.
- resolved Jul 29, 2025, 04:09 PM UTC
The issue has been resolved and enforcement is now active. We are monitoring closely to ensure stability. Please clear your browser cookies and refresh if you experience any issues. Thank you for your patience.