HackerOne incident

Hai chat outage

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Resolved after 1 hour 13 minutes, affecting HackerOne Application and HackerOne API, on October 30, 2026.

resolved Oct 30, 2026, 03:59 PM UTC

All calls to Hai chat were failing between 14:30 and 15:43 UTC today, October 30th. The issue has been mitigated and Hai service has been restored.

Started
Oct 30, 2026, 02:30 PM UTC
Resolved
Oct 30, 2026, 03:43 PM UTC
Duration
1h 13m
Detected by Pingoru
Oct 30, 2026, 02:30 PM UTC

Affected components

HackerOne ApplicationHackerOne API

Update timeline

  1. resolved Oct 30, 2026, 03:59 PM UTC

    All calls to Hai chat were failing between 14:30 and 15:43 UTC today, October 30th. The issue has been mitigated and Hai service has been restored.

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