GumGum had 7 outages in the last 2 years totaling 44h 57m of downtime — averaging 0.3 incidents per month.
There were 7 GumGum outages since October 20, 2025 totaling 44h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.
We're experiencing an elevated level of API errors and are currently looking into the issue.
This incident has been resolved.
We have identified an issue with the Contextual Platform that is causing delay in classification/segment data to clients.
The issue has been identified and a fixed has been implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.
We see improvements in the video classification latency and are monitoring the applications.
We are now within normal latency limits for the video endpoint.
We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.
We are facing increased classification latency due to an issue with one of our vendors. The issue has been identified and the cloud provider is working through a mitigation. For more information, please visit: https://health.aws.amazon.com/health/status.
We are still facing increased classification latencies as our cloud provider is working through a mitigation.
We are now within normal latency limits for the image endpoint and will keep monitoring the systems.
This incident has been resolved.
We are facing increased classification latency due to an issue with one of our vendors.
The issue has been identified and the cloud provider is working through a mitigation. For more information, please visit: https://health.aws.amazon.com/health/status.
We are still facing increased classification latencies as our cloud provider is working through a mitigation.
We are now within normal latency limits for the page endpoint.