Greenhouse incident

Harvest V3 not able to refresh auth tokens

Resolved after 15 minutes, affecting Silo 1 and Silo 2 and 1 more, on July 6, 2026.

monitoring Jul 06, 2026, 10:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 06, 2026, 10:13 PM UTC
Resolved
Jul 06, 2026, 10:28 PM UTC
Duration
15m
Detected by Pingoru
Jul 06, 2026, 10:13 PM UTC

Affected components

Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101

Update timeline

  1. investigating Jul 06, 2026, 10:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 06, 2026, 10:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 06, 2026, 10:28 PM UTC

    The token refresh server has been repaired.

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