Resolved after 5 hours 40 minutes, affecting HRIS Link - UKG, on October 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
HRIS Link - UKG
Update timeline
- investigating Oct 16, 2026, 10:44 PM UTC
We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration
- identified Oct 17, 2026, 12:05 AM UTC
Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.
- monitoring Oct 17, 2026, 02:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2026, 04:24 AM UTC
This incident has been resolved.
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