Performance Degradation
Timeline · 2 updates
- identified Mar 31, 2026, 10:03 PM UTC
Talent Matching is experiencing performance degradation. We are currently implementing a fix.
- resolved Mar 31, 2026, 11:30 PM UTC
This incident has been resolved.
There were 12 Greenhouse outages since February 10, 2026 totaling 213h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
Talent Matching is experiencing performance degradation. We are currently implementing a fix.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are investigating reports of errors when using AI features.
A fix has been implemented for AI features and we are monitoring the results
This incident has been resolved.
We are investigating an issue where some live job posts in Greenhouse are not appearing correctly on external job boards and may show as closed or offline.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified an issue where some customers on Silo 101 are unable to connect to the Greenhouse Harvest API.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users are experiencing errors when scheduling interviews. Our team is actively investigating the issue.
The issue has been identified, and the team is working to apply a fix.
A fix was applied, and the team is actively monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Data from today's BIC run is stale. We've identified the issue and are in the process of providing the newest set of data.
At this point, all silos besides 1, 2, and 3 have completed their sync.
This incident has been resolved.
We are investigating an issue causing degraded performance with job boards and errors with search-related requests. Some customers may see slow or incomplete search results.
We are continuing to investigate this issue.
A fix has been implemented, performance and search results should be operating normally . We are closely monitoring performance and will provide a final update once the issue is fully resolved.
The issue has been resolved and we are no longer seeing any issues with degraded performance.
We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are aware of an issue causing a partial disruption in ingesting job applications where candidate location is required from LinkedIn Apply Connect. Our team is currently investigating.
We are continuing to investigate this issue.
We are continuing to investigate this issue. We have engaged LinkedIn to identify the root cause.
We are successfully ingesting candidates from LinkedIn, including location information, but are waiting to hear confirmation on a fix from LinkedIn.
This incident has been resolved.
We are currently experiencing a partial disruption affecting Greenhouse Onboarding, which is impacting some emails sent through the system. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
This incident has been resolved. We will continue to monitor it closely.
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