Greenhouse Outage History

Greenhouse partial outage · 1 active incident View live status →

Greenhouse had 45 outages in the last 2 years totaling 256h 21m of downtime — averaging 1.8 incidents per month.

There were 45 Greenhouse outages since June 24, 2025 totaling 256h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://greenhouse.statuspage.io

Minor June 11, 2026

DocuSign offer workflow disruption

Detected by Pingoru
Jun 11, 2026, 07:47 PM UTC
Resolved
Jun 12, 2026, 12:40 AM UTC
Duration
4h 52m
Affected: Greenhouse - Other
Timeline · 2 updates
  1. monitoring Jun 11, 2026, 07:47 PM UTC

    We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.

  2. resolved Jun 12, 2026, 12:40 AM UTC

    DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.

Read the full incident report →

Notice June 5, 2026

Onboarding: Some Exports To ADP May Fail

Detected by Pingoru
Jun 05, 2026, 09:57 PM UTC
Resolved
Jun 05, 2026, 10:00 PM UTC
Duration
3m
Affected: Greenhouse Onboarding
Timeline · 2 updates
  1. monitoring Jun 05, 2026, 09:57 PM UTC

    ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

  2. resolved Jun 05, 2026, 10:00 PM UTC

    ADP has reverted their change. All exports should now work as normal.

Read the full incident report →

Major May 28, 2026

Adobe Acrobat Sign experiencing issues sending for signature

Detected by Pingoru
May 28, 2026, 04:23 PM UTC
Resolved
May 28, 2026, 06:29 PM UTC
Duration
2h 5m
Affected: Adobe Acrobat Sign
Timeline · 2 updates
  1. investigating May 28, 2026, 04:23 PM UTC

    Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

  2. resolved May 28, 2026, 06:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026

ReadMe - Harvest API Docs outage

Detected by Pingoru
May 27, 2026, 03:08 PM UTC
Resolved
May 28, 2026, 11:34 AM UTC
Duration
20h 26m
Affected: ReadMe ReadMe Hubs - Harvest API docs hosting
Timeline · 3 updates
  1. investigating May 27, 2026, 03:08 PM UTC

    Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

  2. investigating May 27, 2026, 09:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 28, 2026, 11:34 AM UTC

    Their outage has been resolved

Read the full incident report →

Critical May 22, 2026

GHR Outage

Detected by Pingoru
May 22, 2026, 03:49 PM UTC
Resolved
May 22, 2026, 04:25 PM UTC
Duration
36m
Affected: Silo 7Silo 8Silo 9
Timeline · 3 updates
  1. investigating May 22, 2026, 03:49 PM UTC

    We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. resolved May 22, 2026, 04:25 PM UTC

    An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

  3. postmortem May 27, 2026, 02:39 PM UTC

    **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.

Read the full incident report →

Minor May 20, 2026

Intermittent Harvest v3 Timeouts

Detected by Pingoru
May 20, 2026, 03:05 PM UTC
Resolved
May 20, 2026, 03:41 PM UTC
Duration
35m
Affected: Silo 1
Timeline · 2 updates
  1. investigating May 20, 2026, 03:05 PM UTC

    Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

  2. resolved May 20, 2026, 03:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Partial Service Disruption - Calendly links

Detected by Pingoru
May 19, 2026, 07:18 PM UTC
Resolved
May 19, 2026, 10:57 PM UTC
Duration
3h 39m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 5 updates
  1. investigating May 19, 2026, 07:18 PM UTC

    We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. investigating May 19, 2026, 09:22 PM UTC

    Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

  3. identified May 19, 2026, 09:23 PM UTC

    Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

  4. monitoring May 19, 2026, 10:43 PM UTC

    A fix was released and we are confirming that customer-reported issues have been resolved.

  5. resolved May 19, 2026, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026

Duplicate Onboarding Task Emails

Detected by Pingoru
May 15, 2026, 07:08 PM UTC
Resolved
May 15, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 15, 2026, 07:08 PM UTC

    This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

Read the full incident report →

Notice May 11, 2026

Partial Service Disruption

Detected by Pingoru
May 11, 2026, 07:03 PM UTC
Resolved
May 11, 2026, 09:42 PM UTC
Duration
2h 38m
Timeline · 4 updates
  1. identified May 11, 2026, 07:03 PM UTC

    We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. monitoring May 11, 2026, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 11, 2026, 09:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 11, 2026, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Performance Degradation

Detected by Pingoru
May 07, 2026, 10:23 PM UTC
Resolved
May 07, 2026, 11:42 PM UTC
Duration
1h 18m
Affected: Silo 1
Timeline · 4 updates
  1. investigating May 07, 2026, 10:23 PM UTC

    We are currently experiencing issues with Greenhouse. Users may notice delays posting jobs, scheduling, on webhooks, imports/sync, reports and other async workflows. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. investigating May 07, 2026, 10:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 07, 2026, 10:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 11:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

[Service] Outage

Detected by Pingoru
May 07, 2026, 03:20 PM UTC
Resolved
May 07, 2026, 03:20 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 07, 2026, 08:18 PM UTC

    We are currently experiencing an outage affecting Greenhouse. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

Read the full incident report →

Notice March 31, 2026

Errors related to AI-related features

Detected by Pingoru
Mar 31, 2026, 04:23 PM UTC
Resolved
Mar 31, 2026, 06:10 PM UTC
Duration
1h 46m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 3 updates
  1. investigating Mar 31, 2026, 04:23 PM UTC

    We are investigating reports of errors when using AI features.

  2. monitoring Mar 31, 2026, 04:44 PM UTC

    A fix has been implemented for AI features and we are monitoring the results

  3. resolved Mar 31, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 25, 2026

Some job posts not appearing

Detected by Pingoru
Mar 25, 2026, 12:04 AM UTC
Resolved
Mar 25, 2026, 01:30 AM UTC
Duration
1h 26m
Affected: Greenhouse Job Boards
Timeline · 3 updates
  1. investigating Mar 25, 2026, 12:04 AM UTC

    We are investigating an issue where some live job posts in Greenhouse are not appearing correctly on external job boards and may show as closed or offline.

  2. identified Mar 25, 2026, 12:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 25, 2026, 01:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 23, 2026

Harvest API Issues on Silo 101

Detected by Pingoru
Mar 23, 2026, 07:38 PM UTC
Resolved
Mar 23, 2026, 09:35 PM UTC
Duration
1h 56m
Affected: Silo 101
Timeline · 3 updates
  1. identified Mar 23, 2026, 07:38 PM UTC

    We have identified an issue where some customers on Silo 101 are unable to connect to the Greenhouse Harvest API.

  2. monitoring Mar 23, 2026, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2026, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 18, 2026

Interview Scheduling Errors

Detected by Pingoru
Mar 18, 2026, 03:19 PM UTC
Resolved
Mar 18, 2026, 05:04 PM UTC
Duration
1h 44m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 4 updates
  1. investigating Mar 18, 2026, 03:19 PM UTC

    Some users are experiencing errors when scheduling interviews. Our team is actively investigating the issue.

  2. identified Mar 18, 2026, 03:26 PM UTC

    The issue has been identified, and the team is working to apply a fix.

  3. monitoring Mar 18, 2026, 03:44 PM UTC

    A fix was applied, and the team is actively monitoring the results.

  4. resolved Mar 18, 2026, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 11, 2026

Public, Greenhouse Hosted Job Boards Not Responding

Detected by Pingoru
Mar 11, 2026, 02:48 PM UTC
Resolved
Mar 11, 2026, 02:55 PM UTC
Duration
6m
Affected: Greenhouse Job Boards
Timeline · 4 updates
  1. investigating Mar 11, 2026, 02:48 PM UTC

    We are currently investigating this issue.

  2. identified Mar 11, 2026, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2026, 02:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

Stale BIC data

Detected by Pingoru
Mar 10, 2026, 01:42 PM UTC
Resolved
Mar 11, 2026, 12:09 AM UTC
Duration
10h 27m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 3 updates
  1. identified Mar 10, 2026, 01:42 PM UTC

    Data from today's BIC run is stale. We've identified the issue and are in the process of providing the newest set of data.

  2. identified Mar 10, 2026, 09:27 PM UTC

    At this point, all silos besides 1, 2, and 3 have completed their sync.

  3. resolved Mar 11, 2026, 12:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 17, 2026

Degraded performance and delayed search results in Greenhouse Recruiting

Detected by Pingoru
Feb 17, 2026, 11:33 PM UTC
Resolved
Feb 18, 2026, 12:18 AM UTC
Duration
45m
Affected: Silo 1Greenhouse Job BoardsSilo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 4 updates
  1. investigating Feb 17, 2026, 11:33 PM UTC

    We are investigating an issue causing degraded performance with job boards and errors with search-related requests. Some customers may see slow or incomplete search results.

  2. investigating Feb 17, 2026, 11:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 18, 2026, 12:05 AM UTC

    A fix has been implemented, performance and search results should be operating normally . We are closely monitoring performance and will provide a final update once the issue is fully resolved.

  4. resolved Feb 18, 2026, 12:18 AM UTC

    The issue has been resolved and we are no longer seeing any issues with degraded performance.

Read the full incident report →

Minor February 14, 2026

BIC: Data is delayed

Detected by Pingoru
Feb 14, 2026, 02:26 PM UTC
Resolved
Feb 14, 2026, 09:20 PM UTC
Duration
6h 54m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101
Timeline · 3 updates
  1. investigating Feb 14, 2026, 02:26 PM UTC

    We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.

  2. identified Feb 14, 2026, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 14, 2026, 09:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Third-party Service Disruption

Detected by Pingoru
Feb 12, 2026, 06:25 PM UTC
Resolved
Feb 18, 2026, 03:13 PM UTC
Duration
5d 20h
Affected: LinkedIn Apply Connect
Timeline · 5 updates
  1. investigating Feb 12, 2026, 06:25 PM UTC

    We are aware of an issue causing a partial disruption in ingesting job applications where candidate location is required from LinkedIn Apply Connect. Our team is currently investigating.

  2. investigating Feb 14, 2026, 02:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 14, 2026, 03:52 PM UTC

    We are continuing to investigate this issue. We have engaged LinkedIn to identify the root cause.

  4. monitoring Feb 17, 2026, 03:57 PM UTC

    We are successfully ingesting candidates from LinkedIn, including location information, but are waiting to hear confirmation on a fix from LinkedIn.

  5. resolved Feb 18, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026

Partial Service Disruption - Scheduled Take Home Tests

Detected by Pingoru
Feb 02, 2026, 10:23 PM UTC
Resolved
Feb 02, 2026, 11:23 PM UTC
Duration
1h
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 3 updates
  1. investigating Feb 02, 2026, 10:23 PM UTC

    We are currently experiencing a partial disruption affecting the sending of scheduled take home tests. Manually sent take home tests are not impacted. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. identified Feb 02, 2026, 11:13 PM UTC

    Scheduled take-home tests are now functional. Scheduled take-home tests that failed due to this incident are currently being processed.

  3. resolved Feb 02, 2026, 11:23 PM UTC

    This incident has been resolved. All scheduled take-home tests that failed have been successfully delivered.

Read the full incident report →

Critical January 27, 2026

Greenhouse Job Boards Outage

Detected by Pingoru
Jan 27, 2026, 10:31 PM UTC
Resolved
Jan 28, 2026, 03:34 AM UTC
Duration
5h 2m
Affected: Greenhouse Job Boards
Timeline · 3 updates
  1. investigating Jan 27, 2026, 10:31 PM UTC

    We are currently experiencing an outage affecting Greenhouse Job Boards. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. monitoring Jan 27, 2026, 11:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2026

Partial Service Disruption - LinkedIn 1-Click Export

Detected by Pingoru
Jan 27, 2026, 05:23 PM UTC
Resolved
Jan 28, 2026, 03:34 AM UTC
Duration
10h 10m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 2 updates
  1. investigating Jan 27, 2026, 05:23 PM UTC

    We are currently experiencing a partial disruption affecting the LinkedIn 1-Click Export feature in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. resolved Jan 28, 2026, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026

Emails to Outlook addresses failing to deliver

Detected by Pingoru
Jan 22, 2026, 08:24 PM UTC
Resolved
Jan 23, 2026, 01:14 PM UTC
Duration
16h 49m
Affected: Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101Silo 201
Timeline · 4 updates
  1. investigating Jan 22, 2026, 08:24 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 22, 2026, 08:24 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 22, 2026, 08:25 PM UTC

    https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

  4. resolved Jan 23, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →