Greenhouse incident
Outlook calendar integrations for scheduling experiencing 10-15% error rates
Ongoing since 06:12 PM UTC, affecting Outlook 365.
Recruiters and coordinators - Calendar picker won't load - Interviewer free/busy missing in the scheduler - Scheduler page for an existing interview hangs 45s, then errors - Request Availability modal hangs 45s, then errors - Scheduling an interview fails to create the Outlook event - Cancel and reschedule fail - Room search returns nothing Candidates - Self-schedule booking can error out - Submitting availability can error out Background sync (no visible error) - Interviews changed in Outlook aren't imported into Greenhouse - RSVPs and event changes from Outlook webhooks are lost (no retry) - Webhook subscription renewals failing; calendars may stop syncing RSVPs if they expire
Affected components
Update timeline
- identified Nov 12, 2026, 06:12 PM UTC
Recruiters and coordinators - Calendar picker won't load - Interviewer free/busy missing in the scheduler - Scheduler page for an existing interview hangs 45s, then errors - Request Availability modal hangs 45s, then errors - Scheduling an interview fails to create the Outlook event - Cancel and reschedule fail - Room search returns nothing Candidates - Self-schedule booking can error out - Submitting availability can error out Background sync (no visible error) - Interviews changed in Outlook aren't imported into Greenhouse - RSVPs and event changes from Outlook webhooks are lost (no retry) - Webhook subscription renewals failing; calendars may stop syncing RSVPs if they expire
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