Greenhouse incident

Sending Offers Issues

Major Resolved View vendor source →

Greenhouse experienced a major incident on October 10, 2025 affecting Silo 1 and Silo 2 and 1 more component, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 04:11 PM UTC
Resolved
Oct 10, 2025, 08:56 PM UTC
Duration
4h 44m
Detected by Pingoru
Oct 10, 2025, 04:11 PM UTC

Affected components

Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101

Update timeline

  1. investigating Oct 10, 2025, 04:11 PM UTC

    We are investigating reports of some customers experiencing issues sending offers with Docusign.

  2. identified Oct 10, 2025, 04:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 10, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 10, 2025, 08:56 PM UTC

    This incident has been resolved.