Resolved after 4 hours 44 minutes, affecting Silo 1 and Silo 2 and 1 more, on October 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101
Update timeline
- investigating Oct 10, 2025, 04:11 PM UTC
We are investigating reports of some customers experiencing issues sending offers with Docusign.
- identified Oct 10, 2025, 04:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 10, 2025, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 10, 2025, 08:56 PM UTC
This incident has been resolved.
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