Greenhouse incident

BIC: Data is delayed

Resolved after 1 day, affecting Silo 1 and Silo 2 and 1 more, on October 20, 2025.

identified Oct 20, 2025, 09:19 PM UTC

This issue is related to an outage caused by an upstream vendor. We are monitoring the situation to determine next steps.

Started
Oct 20, 2025, 05:16 PM UTC
Resolved
Oct 21, 2025, 06:10 PM UTC
Duration
1d
Detected by Pingoru
Oct 20, 2025, 05:16 PM UTC

Affected components

Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101

Update timeline

  1. identified Oct 20, 2025, 05:16 PM UTC

    We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables.

  2. identified Oct 20, 2025, 09:19 PM UTC

    This issue is related to an outage caused by an upstream vendor. We are monitoring the situation to determine next steps.

  3. resolved Oct 21, 2025, 06:10 PM UTC

    This incident has been resolved.

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