Resolved after 1 day, affecting Silo 1 and Silo 2 and 1 more, on October 20, 2025.
This issue is related to an outage caused by an upstream vendor. We are monitoring the situation to determine next steps.
Affected components
Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101
Update timeline
- identified Oct 20, 2025, 05:16 PM UTC
We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables.
- identified Oct 20, 2025, 09:19 PM UTC
This issue is related to an outage caused by an upstream vendor. We are monitoring the situation to determine next steps.
- resolved Oct 21, 2025, 06:10 PM UTC
This incident has been resolved.
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