Greenhouse experienced a major incident on October 20, 2025 affecting Silo 1 and Silo 2 and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101
Update timeline
- identified Oct 20, 2025, 05:16 PM UTC
We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables.
- identified Oct 20, 2025, 09:19 PM UTC
This issue is related to an outage caused by an upstream vendor. We are monitoring the situation to determine next steps.
- resolved Oct 21, 2025, 06:10 PM UTC
This incident has been resolved.