GreatLab incident

System Performance Issue

Notice Resolved View vendor source →

GreatLab experienced a notice incident on March 26, 2026, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 03:16 PM UTC
Resolved
Mar 27, 2026, 06:22 PM UTC
Duration
1d 3h
Detected by Pingoru
Mar 26, 2026, 03:16 PM UTC

Update timeline

  1. investigating Mar 26, 2026, 03:16 PM UTC

    We are currently investigating what is impacting performance. We appreciate your patience with us during this short period.

  2. investigating Mar 26, 2026, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 26, 2026, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2026, 06:22 PM UTC

    This incident has now been logged and resolved. We apologise for any impact this may have had on performance while we were investigating. Thanks.