GreatLab incident

Shipengine Issue - External Shipping Companies

Major Resolved View vendor source →

GreatLab experienced a major incident on April 20, 2026 affecting Integrations, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 10:23 PM UTC
Resolved
Apr 22, 2026, 07:49 AM UTC
Duration
1d 9h
Detected by Pingoru
Apr 20, 2026, 10:23 PM UTC

Affected components

Integrations

Update timeline

  1. identified Apr 20, 2026, 10:23 PM UTC

    Shipengine the shipping partner is facing problems right now and we are waiting for an update - https://status.shipengine.com/

  2. resolved Apr 22, 2026, 07:49 AM UTC

    Shipengine has notified now that the incident is resolved.