Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident
Network Latency
Resolved after 5 hours 28 minutes, affecting Mobile Services and Dashboard Portal and 1 more, on November 18, 2025.
We ultimately determined the root cause to be an unresponsive node in our data tier that services read requests. The affected read traffic was redirected accordingly, and all services are fully operational.
Affected components
Update timeline
- investigating Nov 18, 2025, 08:09 PM UTC
We are seeing network latency in our platform monitoring and are currently investigating.
- monitoring Nov 18, 2025, 08:38 PM UTC
The issue appears to have self-resolved, although we expect the root cause to be due to upstream infrastructure provider network latency. Our team will continue to monitor and open a new incident if there is a recurrence. As always, thank you for your patience. The Graphium Health Team
- resolved Nov 19, 2025, 01:38 AM UTC
We ultimately determined the root cause to be an unresponsive node in our data tier that services read requests. The affected read traffic was redirected accordingly, and all services are fully operational.
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