Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Integration Services Outage and Backlog

Resolved after 1 hour 54 minutes, affecting Integration Services and Gateway, on February 2, 2022.

resolved Feb 02, 2022, 02:20 PM UTC

All pending messages have been successfully processed and there are no further backlogs. Thank you for your patience as we worked through this issue. Have a great day! The Graphium Health Team

Started
Feb 02, 2022, 12:26 PM UTC
Resolved
Feb 02, 2022, 02:20 PM UTC
Duration
1h 54m
Detected by Pingoru
Feb 02, 2022, 12:26 PM UTC

Affected components

Integration Services and Gateway

Update timeline

  1. identified Feb 02, 2022, 12:26 PM UTC

    We are currently experiencing an issue affecting the processing of inbound and outbound messages. This issue is causing a significant backlog and delaying the delivery of data across most interfaces. All inbound and outbound messages are being queued and will process one the issue is resolved. Our team has identified the issue and is working to resolve it. We will provide further updates as soon as they are available. Thank you for your patience. The Graphium Health Team

  2. monitoring Feb 02, 2022, 01:44 PM UTC

    We have resolved the issue and are monitoring as the message backlog is processed.

  3. monitoring Feb 02, 2022, 01:45 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 02, 2022, 02:20 PM UTC

    All pending messages have been successfully processed and there are no further backlogs. Thank you for your patience as we worked through this issue. Have a great day! The Graphium Health Team

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