Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident
Partial Service Interruption
Resolved after 46 minutes, affecting Mobile Services and Dashboard Portal and 1 more, on May 25, 2022.
This incident has been resolved and all backlogged messages have been processed. Thank you for your patience! The Graphium Health Team
Affected components
Update timeline
- identified May 25, 2022, 06:46 PM UTC
We are currently investigating an issue affecting some mobile and dashboard users, as well as causing delays in the generation and delivery of PDFs to the host EHR at some customer sites. This issue is also causing a message processing backlog at the affected sites. Our team has identified the issue and is working on addressing it.
- identified May 25, 2022, 06:46 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 25, 2022, 07:17 PM UTC
We have reverted an earlier deployment that caused the aforementioned issues and continue to monitor as the message backlog and mobile issues resolve.
- resolved May 25, 2022, 07:32 PM UTC
This incident has been resolved and all backlogged messages have been processed. Thank you for your patience! The Graphium Health Team
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