Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Intermittent Connectivity Issues

Resolved after 7 hours 11 minutes, affecting Mobile Services, on August 13, 2024.

resolved Aug 13, 2024, 08:13 PM UTC

All backlogged messages have been processed and all services are operating normally.

Started
Aug 13, 2024, 01:01 PM UTC
Resolved
Aug 13, 2024, 08:13 PM UTC
Duration
7h 11m
Detected by Pingoru
Aug 13, 2024, 01:01 PM UTC

Affected components

Mobile Services

Update timeline

  1. investigating Aug 13, 2024, 01:01 PM UTC

    Some customers have reported intermittent connectivity issues using the mobile application. We are currently investigating.

  2. investigating Aug 13, 2024, 01:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 13, 2024, 02:31 PM UTC

    We have identified an issue affecting the processing of inbound and outbound messages. This issue is causing a backlog and delaying the delivery of data across most interfaces. We are currently investigating a solution and will provide updates as they become available.

  4. monitoring Aug 13, 2024, 06:38 PM UTC

    We have implemented a fix and are actively monitoring the backlog as the service returns to normal. Timeouts have significantly reduced and we expect them to return to normal shortly.

  5. resolved Aug 13, 2024, 08:13 PM UTC

    All backlogged messages have been processed and all services are operating normally.

Your product runs on more than Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →