Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Elevated Response Times

Resolved after 3 hours 30 minutes, affecting Mobile Services and Dashboard Portal and 1 more, on September 14, 2026.

resolved Sep 14, 2026, 06:59 PM UTC

All services are operating normally now. We are marking this incident as resolved, and thank you for your patience while we worked through the issue. Kind Regards, The Graphium Health Team

Started
Sep 14, 2026, 03:28 PM UTC
Resolved
Sep 14, 2026, 06:59 PM UTC
Duration
3h 30m
Detected by Pingoru
Sep 14, 2026, 03:28 PM UTC

Affected components

Mobile ServicesDashboard PortalIntegration Services and GatewayVital Sign Integration

Update timeline

  1. identified Sep 14, 2026, 03:28 PM UTC

    We are currently experiencing elevated response times due to underlying maintenance being performed by our infrastructure partner. This is causing degraded performance across the platform. In particular, real-time vitals integrations are being negatively impacted. Data is flowing but is markedly delayed. Our engineers are monitoring, and we will provide updates as they are available. Thank you for your patience.

  2. monitoring Sep 14, 2026, 04:34 PM UTC

    Our vendor has completed Infrastructure maintenance and we are monitoring as services begin to return to normal operation.

  3. monitoring Sep 14, 2026, 06:19 PM UTC

    All services are operating normally, with the exception of streaming Vital signs. This service is still showing signs of degraded performance and delayed delivery, so we continue to monitor.

  4. resolved Sep 14, 2026, 06:59 PM UTC

    All services are operating normally now. We are marking this incident as resolved, and thank you for your patience while we worked through the issue. Kind Regards, The Graphium Health Team

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