Granicus incident
Incomplete recent content on some OpenCities (US) websites
Granicus experienced a minor incident on October 1, 2026 affecting OpenCities, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2026, 06:25 PM UTC
Granicus Engineering has identified an issue affecting some OpenCities (govAccess) websites in the United States. Customers may notice that recently published content — such as news items, events, or other updates that normally appear on site pages — is not reflecting the latest information. Sites remain available, and we are actively implementing fixes to restore full content accuracy. We apologize for the inconvenience and appreciate your patience while we complete this work. We will provide another update as soon as the issue is resolved.
- resolved Oct 01, 2026, 07:01 PM UTC
Granicus Engineering has completed remediation for the issue affecting some OpenCities (govAccess) websites in the United States. Recently published content — including news items, events, and other updates — should now display correctly. We apologize for any inconvenience this may have caused and thank you for your patience.