Granicus experienced a critical incident on July 9, 2026 affecting CMS, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 01:28 PM UTC
Granicus engineering teams are actively working to identify the cause impacting Simpleview CMS sites. We will provide further updates as more information becomes available.
- investigating Jul 09, 2026, 01:44 PM UTC
Granicus engineering teams continue to actively investigate the issue impacting Simpleview CMS sites. Our teams are engaged and working to identify the underlying cause and restore full service stability. We appreciate your patience and will provide further updates as additional information becomes available.
- resolved Jul 09, 2026, 02:13 PM UTC
The issue impacting Simpleview CMS sites has been resolved, and services have been restored. Our engineering teams have confirmed that site availability has returned to normal and continue to actively monitor the platform to ensure ongoing stability. We sincerely apologise for any inconvenience this disruption may have caused and appreciate your patience while our teams worked to restore service.