Granicus incident

Granicus Issue Notification: Multiple govMeetings applications

Major Resolved View vendor source →

Granicus experienced a major incident on January 26, 2026 affecting MediaManager and Live Video and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 05:39 PM UTC
Resolved
Jan 27, 2026, 08:34 PM UTC
Duration
1d 2h
Detected by Pingoru
Jan 26, 2026, 05:39 PM UTC

Affected components

MediaManagerLive VideoLegistarPeakBoards & Commissions

Update timeline

  1. investigating Jan 26, 2026, 05:39 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Update - Granicus Engineering teams are currently investigating an issue impacting govMeetings applications. Customers will see delays or failures when attempting to log in and general slowness throughout the applications. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager, Legistar, Peak, Boards and Commissions, iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com." Thank you, Granicus Customer Support

  2. investigating Jan 26, 2026, 07:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 26, 2026, 11:45 PM UTC

    GovMeeting applications are currently experiencing slow response times and timeouts. Our engineering teams are actively working to resolve the issue as a top priority. We will provide further updates as soon as more information becomes available.

  4. monitoring Jan 27, 2026, 02:59 AM UTC

    Our Engineers have made several backend changes which have improved application functionality and performance. We are continuing to monitor the situation until we are fully satisfied with the resolution.

  5. resolved Jan 27, 2026, 08:34 PM UTC

    Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support