Granicus incident
Granicus Issue Notification: Operations Cloud MediaManager (Canada)
Granicus experienced a notice incident on June 4, 2026 affecting MediaManager, lasting 16h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 01:42 AM UTC
Granicus Engineering teams are currently investigating an issue impacting MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Region: Canada Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating Jun 04, 2026, 02:45 AM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2026, 04:31 AM UTC
The Granicus Engineering team continue to investigate the issues in Media Manager. Support teams are actively engaged in issue identification to achieve full-service stability. We will share the next update in one hour. We apologize for the inconvenience and appreciate your patience and cooperation.
- monitoring Jun 04, 2026, 05:27 AM UTC
The Engineering team has identified and implemented corrective actions to resolve the issue, we are monitoring the issue closely. Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
- monitoring Jun 04, 2026, 12:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 04, 2026, 06:34 PM UTC
This incident has been resolved.