Granicus incident

Granicus Issue Notification: EngagementHQ Canada

Minor Ongoing View vendor source →

Granicus is currently experiencing a minor incident affecting EHQ - Canada, which began 7h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 01:01 AM UTC
Resolved
Ongoing
Duration
● 6h 41m
Detected by Pingoru
May 21, 2026, 01:01 AM UTC

Affected components

EHQ - Canada

Update timeline

  1. investigating May 21, 2026, 01:01 AM UTC

    We are currently investigating an issue impacting EngagementHQ Canada. Our teams are actively working to identify the root cause and restore service as quickly as possible.

  2. investigating May 21, 2026, 03:51 AM UTC

    Our engineering team is working with high priority to resolve the performance and intermittent outage issues. We sincerely apologize for the inconvenience and appreciate your patience. We will provide the next update in approximately one hour as we make further progress.