Granicus incident

Granicus Issue Notification: Simpleview DMS

Critical Resolved View vendor source →

Granicus experienced a critical incident on May 14, 2026 affecting CRM Apex, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 03:05 PM UTC
Resolved
May 14, 2026, 04:55 PM UTC
Duration
1h 50m
Detected by Pingoru
May 14, 2026, 03:05 PM UTC

Affected components

CRM Apex

Update timeline

  1. investigating May 14, 2026, 03:05 PM UTC

    We are currently investigating an issue impacting some DMS and Apex sites that is causing them to be unavailable. Our teams are actively working to identify the root cause and restore service as quickly as possible.

  2. investigating May 14, 2026, 04:02 PM UTC

    Our teams are continuing to investigate this issue.

  3. resolved May 14, 2026, 04:55 PM UTC

    The Granicus Engineering team has identified and implemented corrective actions to mitigate the service issues for Simpleview DMS. All sites are now operational.