Granicus incident

Granicus Issue Notification: govMeetings Legistar

Resolved after 1 hour 45 minutes, affecting Legistar, on October 22, 2026.

monitoring Oct 22, 2026, 02:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 22, 2026, 12:48 PM UTC
Resolved
Oct 22, 2026, 02:33 PM UTC
Duration
1h 45m
Detected by Pingoru
Oct 22, 2026, 12:48 PM UTC

Affected components

Legistar

Update timeline

  1. investigating Oct 22, 2026, 12:48 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

  2. identified Oct 22, 2026, 02:03 PM UTC

    Granicus Engineering teams have identified the issue impacting Legistar and are actively working to restore full service. Our investigation indicates the issue is related to backend database connectivity and configuration services that support application launch functionality. Technical Teams are actively implementing corrective actions and validating service recovery across customer environments. Restoration efforts remain our highest priority, and we continue to monitor the platform closely while validating stability. Updates on this issue will continue to be provided on Status.Granicus.com. For other issues or questions, please contact us at Support.Granicus.com. Current Status: Restoration in Progress

  3. identified Oct 22, 2026, 02:03 PM UTC

    Granicus Engineering teams are deploying the corrective solution to address the issue impacting Legistar. Service restoration is now progressing across customer environments. Our Technical Teams are actively monitoring the platform and validating service stability to ensure the recovery is sustained. We remain focused on confirming full service restoration and will continue to monitor closely.

  4. monitoring Oct 22, 2026, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 22, 2026, 02:33 PM UTC

    This incident has been resolved.

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