Granicus System incident
Simpleview euCMS Website performance / connectivity issue.
Granicus System experienced a notice incident on April 9, 2026 affecting CMS, lasting 9h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 07:57 AM UTC
08:55 GMT We are currently investigating an issue impacting Simpleview euCMS websites that is intermittently causing connection issues. Our Engineering and DevOps teams are working with the highest priority to identify the root cause and restore full service as quickly as possible. Further updates will be provided as more information becomes available.
- investigating Apr 09, 2026, 09:37 AM UTC
10:37 GMT We continue to investigate the intermittent connectivity issues impacting Simpleview euCMS websites. Granicus Engineering teams remain actively engaged and are progressing with root cause analysis. Work is ongoing with high priority to restore full service.
- monitoring Apr 09, 2026, 10:08 AM UTC
11:07 GMT We have implemented a fix to address the issue. Granicus Engineering teams are closely monitoring the environment to ensure continued stability and to verify the effectiveness of the fix. We will provide further updates should there be any change in status.
- resolved Apr 09, 2026, 05:28 PM UTC
This incident has been resolved.