Granicus System incident

Granicus Issue Notification: Status Page https://status.granicus.com - Access Issues

Notice Resolved View vendor source →

Granicus System experienced a notice incident on October 7, 2026, lasting 21h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 04:14 PM UTC
Resolved
Oct 08, 2026, 02:05 PM UTC
Duration
21h 51m
Detected by Pingoru
Oct 07, 2026, 04:14 PM UTC

Update timeline

  1. monitoring Oct 07, 2026, 04:14 PM UTC

    Earlier today, customers may have been unable to access the Granicus Status page (https://status.granicus.com). This issue was limited to the Status page platform and did not reflect an outage of other Granicus products or services. The issue has been resolved, and the Status page is available again. We recommend refreshing your browser if you continue to experience difficulty loading the page. We are working to reinstate notification subscriptions. If you previously subscribed to Status page notifications and are no longer receiving updates, please re-subscribe using the Subscribe option on the Status page. We apologize for any inconvenience and thank you for your patience. Thank you, Granicus Customer Support

  2. monitoring Oct 07, 2026, 05:24 PM UTC

    Earlier today, some customers may have been temporarily unable to access the Granicus Status page. As part of that incident, some subscribers may have received an email confirming they were unsubscribed from Status page notifications. The Status page is available again, and we are working to reinstate notification subscriptions as quickly as possible. You will shortly receive an email asking you to confirm your subscription. This is a legitimate Granicus Status page message — please click the confirmation link to complete your subscription. However if you prefer, you may manually re-subscribe using the Subscribe option on the Status page. We apologize for any inconvenience and thank you for your patience. Thank you, Granicus Customer Support

  3. resolved Oct 08, 2026, 02:05 PM UTC

    Granicus teams have fully resolved the issue impacting Status Page https://status.granicus.com. Status Page notification subscriptions have now all been re-instated. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support