Granicus System incident
Granicus Issue Notification: govService US
Granicus System experienced a notice incident on June 4, 2026 affecting govService U.S., lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 05:56 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govService US. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService US Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating Jun 04, 2026, 06:26 PM UTC
We are aware of an issue affecting the CaseViewer application. The Granicus engineering team is currently investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.
- resolved Jun 04, 2026, 07:07 PM UTC
The issue affecting the CaseViewer application has been resolved. Granicus engineering team identified the cause and implemented a fix. Service has been fully restored. We apologize for the inconvenience and thank you for your patience. If you continue to experience any issues, please contact our support team.