Granicus System incident

Granicus Issue Notification: govService Oneview Dynamics

Ongoing since 03:34 PM UTC, affecting OneView Dynamics.

investigating Oct 30, 2026, 04:12 PM UTC

We continue to investigate intermittent delays affecting OneView map and location features. Granicus Engineering remains actively engaged and is working to restore normal performance. We apologize for the ongoing impact and will provide a further update as soon as we have more information.

Started
Oct 30, 2026, 03:34 PM UTC
Resolved
Ongoing
Duration
● 42m
Detected by Pingoru
Oct 30, 2026, 03:34 PM UTC

Affected components

OneView Dynamics

Update timeline

  1. investigating Oct 30, 2026, 03:34 PM UTC

    We are aware of an issue affecting map and location features in OneView for some customers. In some cases, maps may take longer than usual to load, or location selection and nearby-request views may respond slowly or not complete as expected. This can delay creating or viewing service requests that rely on the map. Granicus Engineering is actively investigating and working to restore normal performance as quickly as possible. We apologize for the inconvenience and will share a further update as soon as we have more information.

  2. investigating Oct 30, 2026, 04:12 PM UTC

    We continue to investigate intermittent delays affecting OneView map and location features. Granicus Engineering remains actively engaged and is working to restore normal performance. We apologize for the ongoing impact and will provide a further update as soon as we have more information.

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