Grain incident

Spike in unprocessed local captures

Resolved after 3 hours 24 minutes, affecting Recording Processing, on October 28, 2026.

resolved Oct 28, 2026, 09:13 PM UTC

An upstream transcript provider outage caused live transcription to fail for local capture. We have recovered all impacted captures.

Started
Oct 28, 2026, 05:49 PM UTC
Resolved
Oct 28, 2026, 09:13 PM UTC
Duration
3h 24m
Detected by Pingoru
Oct 28, 2026, 05:49 PM UTC

Affected components

Recording Processing

Update timeline

  1. investigating Oct 28, 2026, 05:49 PM UTC

    The team is investigating an increased rate of local captures failing to generate live transcripts. Once the root cause is addressed, the team will reprocess all available captures.

  2. resolved Oct 28, 2026, 09:13 PM UTC

    An upstream transcript provider outage caused live transcription to fail for local capture. We have recovered all impacted captures.

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