Grain is currently experiencing a major incident affecting Recording Processing and Grain Recorder, which began 20h ago. The vendor's full update timeline is below.
Affected components
Recording ProcessingGrain Recorder
Update timeline
- investigating Oct 20, 2026, 05:38 PM UTC
The team is actively rolling back a failed update for its webhook consumers. Webhooks are currently failing to process leading to UI to fail to update for bots and recording processing. No data loss has occurred.
- monitoring Oct 20, 2026, 06:05 PM UTC
The team has deployed a rollback and webhooks are correctly process. The team is determining if any recording process needs manual intervention.
- monitoring Oct 20, 2026, 06:33 PM UTC
The team is manually reprocessing all dangling completed recordings as they become available. All new recordings are processing correctly.