Grain experienced a minor incident on September 16, 2026 affecting Recording Processing, lasting 8h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Recording Processing
Update timeline
- identified Sep 16, 2026, 08:48 PM UTC
Our primary transcription provider is experiencing an outage, the team is monitoring for impact and any required recovery.
- resolved Sep 17, 2026, 04:54 AM UTC
The upstream incident has been resolved, the team will work through the backlog of any impacted recordings for reprocessing.