Grain incident

Recording bot instability due to AWS outage

Resolved after 18 hours 41 minutes, affecting Grain Recorder, on August 3, 2023.

investigating Aug 03, 2023, 08:55 PM UTC

AWS is experiencing increased API error rates which is impacting the ability of the Grain recording bot to respond to commands and record calls. We are monitoring the AWS outage for updates and potential mitigations.

Started
Aug 03, 2023, 08:55 PM UTC
Resolved
Aug 04, 2023, 03:36 PM UTC
Duration
18h 41m
Detected by Pingoru
Aug 03, 2023, 08:55 PM UTC

Affected components

Grain Recorder

Update timeline

  1. investigating Aug 03, 2023, 08:55 PM UTC

    AWS is experiencing increased API error rates which is impacting the ability of the Grain recording bot to respond to commands and record calls. We are monitoring the AWS outage for updates and potential mitigations.

  2. resolved Aug 04, 2023, 03:36 PM UTC

    The AWS outage cleared and the recorder has remained stable.

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