Grain incident

Elevated MS Teams errors

Resolved after 1 day 6 hours, affecting Grain Recorder, on September 28, 2023.

monitoring Sep 28, 2023, 04:45 PM UTC

The 503 errors have subsided and we are monitoring for further issues.

Affected components

Grain Recorder

investigating Sep 28, 2023, 04:32 PM UTC

We've observed an elevated rate of MS Teams bots receiving 503 errors from Microsoft when attempting to join a call. This leads to a failure in recording the call. The team is investigating impact and mitigations.
monitoring Sep 28, 2023, 04:45 PM UTC

The 503 errors have subsided and we are monitoring for further issues.
resolved Sep 29, 2023, 11:04 PM UTC

We have not observed any further issues with Teams since the incident.

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