Grafana incident

Cloud Logs read path outage on eu-west-2

Critical Resolved View vendor source →

Grafana experienced a critical incident on August 18, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 10:00 PM UTC
Resolved
Aug 18, 2026, 10:00 PM UTC
Duration
–
Detected by Pingoru
Aug 18, 2026, 10:00 PM UTC

Update timeline

  1. resolved Aug 18, 2026, 10:53 PM UTC

    We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact lasted from approximately 22h15 and 22h23 UTC, on loki-prod-012. This incident has since been resolved.